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Workplace Investigations

Workplace investigations are often prompted by employee and non-employee complaints.  Complaints can involve employees, board members, independent contractors, vendors, customers/patients, financial supporters, and others.  Many complaints trigger protections under a myriad of employment laws. Investigations help manage and resolve complaints about or from employees and are often legally required or recommended to minimize an employer’s legal risk.

At KSB Law, our investigative techniques involve gathering facts, analyzing relevant data, evaluating credibility, and rendering sound, reasoned findings of fact. Using our skills as neutrals, we provide a thorough assessment of the relevant information so that the decision-makers can make appropriate and informed decisions.


KSB Law routinely conducts independent investigations where our attorneys serve as neutral investigators.  Our investigations encompass a wide array of internal and external employment-related complaints, including allegations of quid pro quo/hostile work environment, harassment, discrimination, retaliation, unconscious/implicit bias, terminations, demotions, failure to promote, compensation disparities, workplace threats and violence, transfers, leaves of absence, negative performance reviews, and/or employee discipline.

Our experienced attorneys are well versed in protections under a broad range of employment laws, including those related to discrimination, harassment, retaliation, equal pay, whistleblowing, and wage and leave protections.

KSB Law attorneys can also provide training to in-house investigators as part of the Workplace Investigation Training offered by KSB Law.


Our attorneys are experienced in dealing with sophisticated, sensitive, and confidential issues at all employee levels. We have conducted complex investigations involving the highest levels of management and compliance, such as:

  • Board Members
  • C-suite Executives

  • Executive Directors
  • HR and Compliance Professionals
  • Presidents
  • Vice Presidents

  • Legal Department/Lawyers

  • School Administrators

Our investigations span an array of industries.  A sampling of industries in which we have conducted investigations include:

  • Addiction Services
  • Automotive
  • Biochemical
  • Communications and Information Technology
  • Construction
  • Cosmetics and Beauty Products
  • Design
  • Education
  • Engineering
  • Financial
  • Food Manufacturing and Food Services
  • Health and Fitness
  • Healthcare
  • Insurance

  • Legal

  • Luxury Goods

  • Maintenance

  • Manufacturing and Distribution

  • Medical and Medical Devices

  • Pet Care

  • Pharmaceuticals

  • Property Management

  • Publishing

  • Social Services

  • Trucking and Carriers



KSB Law conducts Training as a tool to assist organizations in navigating a variety of complex and challenging issues that arise when conducting effective investigations. It is targeted toward individuals serving in human resources, legal, compliance, or leadership roles.

This Training covers:

  • Well-trained, impartial, fair, and culturally competent investigators

  • Implicit/unconscious bias undermining investigations

  • Microaggressions/microaffirmations

  • Triggers to investigations

  • Proper responses to complaints/concerns raised

  • Recognizing and preventing retaliatory actions

  • Attorney-client/attorney work product privileges

  • Compliant confidentiality instructions

The Training also includes a review of the investigation steps, such as:

  • Planning the investigation

  • Selecting the investigation tools and preserving evidence

  • Conducting the interviews

  • Assessing credibility

  • Analyzing evidence

  • Reaching a conclusion

  • Documenting the investigation

  • Communicating the results and monitoring/follow up

This Training can be tailored to suit the organization’s needs and is conducted live (on site or virtually). It can range from 2 hours to half or full day workshops, with expanded exercises and scenarios. This can include mock depositions and cross examination of the investigator.

The Firm also conducts audits to assess the effectiveness of the employer’s training and investigation process, provide advice on investigation practices, and offer guidance for implementing preventative and remedial actions following investigations.


KSB Law also performs other types of employee prevention Training to alleviate harassment, discrimination, retaliation, and unconscious/implicit bias, including:

  • Harassment, Discrimination, and Retaliation Prevention & Civility/Bystander Intervention

  • Unconscious/Implicit Bias & Cultural Awareness

  • Diversity, Equity & Inclusion

  • Bullying and Violence Prevention & Promoting Civility and Respect

  • Manager Training to Avoid Pitfalls in Performance Management & Discipline

  • Service & Assistance Animal Awareness

  • Educational Institution Anti-Bias Initiatives & Training

  • Equal Pay Compliance & Audits

  • Employment Law Compliance for Human Resources & Leaders


Another way to alleviate potential workplace conflicts and tensions is by evaluating the workplace environment.  KSB Law evaluates and makes recommendations on the workplace culture and climate through a Culture & Workplace Climate Assessment.

Training is also available for appropriate personnel on how to perform periodic continuing audits to keep apprised of the workplace environment and potential issues that could be developing.